MountVolume.NewMounter initialization failed for volume "gcxi-share-pv-local" : path "/opt/app/gencx/gencxshared/gcxi/shared/" does not exist

Hello
I am very new to K8s and am trying to deploy a solution for a reporting app. Seems the application deployment succeeds till it tries to create pods and gets stuck at Containercreation.

When i look at pod logs i see its trying to mount volume but fails saying path does not exist.
here are the logs

[ ~]$ kubectl describe pod gcxi-0 -n gcxi

Name: gcxi-0

Namespace: gcxi

Priority: 0

Node: slcgensysl13tv/1.2.4.4

Start Time: Mon, 01 Mar 2021 13:57:55 -0700

Labels: aadpodidbinding=gcxi-identity

            app.kubernetes.io/instance=gcxi-9.0.016.03

            app.kubernetes.io/managed-by=Helm

            app.kubernetes.io/name=gcxi

            app.kubernetes.io/part-of=gcxi

            app.kubernetes.io/version=9.0.016.03

            controller-revision-hash=gcxi-7d889766b8

            gcxi/app=gcxi-worker

            gcxi/deployment-code=gcxi

            gcxi/global-code=gcxi

            gcxi/role=gcxi-worker

            helm.sh/chart=gcxi-9.0.016.03

            service=gcxi

            servicename=gcxi

            statefulset.kubernetes.io/pod-name=gcxi-0

Annotations: checksum/config: ebc136cae0d0be91522079384c1f4c1e98981954280d43c54f134cd602a1ee66

Status: Pending

IP:

IPs:

Controlled By: StatefulSet/gcxi

Containers:

gcxi:

Container ID:

Image:         gcxi:9.0.016.03

Image ID:

Ports:         8180/TCP, 34952/TCP, 8080/TCP

Host Ports:    0/TCP, 0/TCP, 0/TCP

Command:

  /genesys/gcxi/mstr_start.sh

State:          Waiting

  Reason:       ContainerCreating

Ready:          False

Restart Count:  0

Limits:

  memory:  64Gi

Requests:

  cpu:      1

  memory:   8Gi

Readiness:  tcp-socket :web delay=300s timeout=5s period=10s #success=1 #failure=2

Environment Variables from:

  gcxi-config      ConfigMap  Optional: false

  gcxi-config-ext  ConfigMap  Optional: false

  gcxi-config-pg   ConfigMap  Optional: false

Environment:

  POD_NAME:   gcxi-0 (v1:metadata.name)

  POD_MOUNT:   (v1:metadata.labels['gcxi/deployment-code'])

Mounts:

  /genesys/gcxi_shared from gcxi-share (rw)

  /mnt/log from gcxi-log (rw)

  /opt/app/gcti/gcxi/var from gcxi-var (ro)

  /var/run/secrets/kubernetes.io/serviceaccount from default-token-kz462 (ro)

Conditions:

Type Status

Initialized True

Ready False

ContainersReady False

PodScheduled True

Volumes:

gcxi-log:

Type:       PersistentVolumeClaim (a reference to a PersistentVolumeClaim in the same namespace)

ClaimName:  gcxi-log-pvc

ReadOnly:   false

gcxi-share:

Type:       PersistentVolumeClaim (a reference to a PersistentVolumeClaim in the same namespace)

ClaimName:  gcxi-share-pvc

ReadOnly:   false

gcxi-var:

Type:                Projected (a volume that contains injected data from multiple sources)

SecretName:          gcxi-secret

SecretOptionalName:  0xc0007a5088

SecretName:          gcxi-secret-ext

SecretOptionalName:  0xc0007a5089

SecretName:          gcxi-secret-pg

SecretOptionalName:  0xc0007a508a

default-token-kz462:

Type:        Secret (a volume populated by a Secret)

SecretName:  default-token-kz462

Optional:    false

QoS Class: Burstable

Node-Selectors:

Tolerations: node.kubernetes.io/not-ready:NoExecute for 300s

             node.kubernetes.io/unreachable:NoExecute for 300s

Events:

Type Reason Age From Message


Normal Scheduled default-scheduler Successfully assigned gcxi/gcxi-0 to slcgensysl13tv

Warning FailedMount 20m (x11 over 26m) kubelet, slcgensysl13tv MountVolume.NewMounter initialization failed for volume “gcxi-share-pv-local” : path “/opt/app/gencx/gencxshared/gcxi/shared/” does not exist

Warning FailedMount 11m (x5 over 24m) kubelet, slcgensysl13tv Unable to attach or mount volumes: unmounted volumes=[gcxi-log gcxi-share], unattached volumes=[gcxi-log gcxi-share gcxi-var default-token-kz462]: timed out waiting for the condition

Warning FailedMount 6m29s (x2 over 22m) kubelet, slcgensysl13tv Unable to attach or mount volumes: unmounted volumes=[gcxi-log gcxi-share], unattached volumes=[gcxi-var default-token-kz462 gcxi-log gcxi-share]: timed out waiting for the condition

Warning FailedMount 8s (x21 over 26m) kubelet, slcgensysl13tv MountVolume.NewMounter initialization failed for volume “gcxi-log-pv-local” : path “/opt/app/gcti/gcxi/logs” does not exist

not sure how to proceed, please advise

Regards
Abhishek